server status always show offline

[minx123]

hello.. i need some help..

my website always show my server offline. but my server online.

how to fix this problem?

 

[Dastgir]

Its your webhosting problem, they might be blocking outgoing connections to the ports of your map/char/login server, thus its always showing offline,

you can request your webhost to enable outgoing connections to ports 5121,6121,6900 (or other ports, if you have changed the default one's)

 

[minx123]

can i change by my self?

right now i cant contact my hosting. my ticket still no answering until now.